Klempz provides R&D and benchmarking services to help brands grow. The synergy of R&D with marketing help identify the latest trends, needs and innovations in a specific niche that boost marketing efforts. Thus, improving the brand’s services and products based on the analysis of competitors and market.
Our benchmarking service is an in-depth marketing analysis and research of competitors, one of the methods of which is a secret buyer. Here, the main goal is analysis of the customer purchase journey and brand’s performance against your competitors.